Luke0611 wrote: ↑Thu Jun 10, 2021 1:38 pm
MadTaz wrote: ↑Thu Jun 10, 2021 10:36 am
However; the sad bit here is the customer that bought these from RRP lost faith in the coils and sold them on cheaply believing one had failed quite early on and had to replace them with another set.
Please always send your coils back to RRP for testing even if diagnosed faulty by another 'reputable' specialist.
No other company has 'slammed' anything, just said that it wasn't working and for me to do what I want with it.
Never lost faith in the coils, just in yourselves after learning that I didn't need your coils to begin with, and that there was an attempt to have me over for my near brand new Mazda ones for a tenner.
I would have had you take a look at them myself, but our PMs and previous encounters have never filled me with anything resembling confidence.
A simple inspection would have ascertained that crud was causing an issue with the coil, if the engineer had taken the time to look then this would have been obvious!
With regards to Mazda coils they are worthless to us, we don't use or sell them, The offer made (£10 each coil) against them show's really that we didn't really want them which we made clear. For us they'd probably end in the bin or sold on at cost to someone whom was desperate for coils that could not stretch to RRP ones. In the end you kept them as spares which was the right thing to do.
With regards to the coil warranty, as a lot of company's mistake the RRP coils as having the same characteristics as D585 they tend to dwell them in the same manner. If a really aggressive map is used then it can cause damage to the coils, you would be operating over and above their intended design. In our many conversations I requested these be returned to us for testing, the issue above generally tells within a certain part of the coil and easy to spot (I have done plenty of testing!!)
Had the coils been returned then I would have confirmed no misuse and would have cleaned up the required connector and returned 4 serviceable coils to you, with the only expense your end being return postage cost (as these were not faulty). If the any coil is found faulty then return post is FOC within the UK.
I also provide video footage of the testing procedure to those that return coils as can be backed up by the members of this forum.