Dealer Experience - whats yours like?

[tyler82]

Not sure how it works in the UK, but I can't see how getting something fixed by an independent mechanic, instead of going to a main dealer would affect insurance.

[Delanor]

How many cars of any make have not been recalled by dealers for various reasons so have never had recall work completed - quite a few I bet is that the owners fault if he is not informed?

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Del.

[goodeggbob]

recalls are issued by vosa mot.my concern is how would an independent garage get the work recorded.as you know ,these insurance companies dont need a lot to wriggle out of an insurance claim.

[Ashman]

I took my 192 to Brayley Mazda in Westcroft in Milton Keynes and the service was awesome, couldn't fault them. Mine needed 6 different recalls which they did over 2 days. I also bought the black PZ that was parked on their forecourt for 18 months for just £500 so bargain there. They even helped out when the recovery guy i used to move the car had dropped the car in the middle of the road and scarpered quick with the key. I phoned him twice and he said he didn't have the key, the manager of the dealership phoned his boss and in turn he phoned the guy and all of a sudden he did have the key so no idea what he was planning. Anyway, i couldn't praise them enough right up until i checked the oil in the engine of the 192 to find it nearly empty after only 2 days of use. They hadn't topped it up after changing the oil cooler lines so for those 2 days i was running around on just over empty. I thought it wasn't worth kicking up a fuss considering they still had my new PZ still parked on their property so i just topped it up and it was perfectly fine. Other than that, their service was perfect! They also want to see the car once it's sorted and legal. They were all told the engine in the PZ was kaput, there's nothing wrong with it all

[Bigblueknight3k]

Went to magna mazda in poole yesterday to get recalls done air bag and fuel tank items not the best attitude rude on the phone to book it in 3 weeks ago then get down there and no air bag the attaude cos i had a older car was bad that bad i was going to leave the parts manager came out to try and resolve i got my air con regassed for free it was that bad

Work was done and collected car with aircon caps not put back on ment to be coming out to fit air bag today we will see i doubt i will go back there again

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[nightfire10]

Went to magna mazda in poole yesterday to get recalls done air bag and fuel tank items not the best attitude rude on the phone to book it in 3 weeks ago then get down there and no air bag the attaude cos i had a older car was bad that bad i was going to leave the parts manager came out to try and resolve i got my air con regassed for free it was that bad

Work was done and collected car with aircon caps not put back on ment to be coming out to fit air bag today we will see i doubt i will go back there again

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Fun times I've had to

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[Bigblueknight3k]

Yep not surprised did not turn up to fit air bag or call me to say they had no intention of doing so and told me that they will be at my home at 9 am not asking mind or arranging telling me they are so rude and a joke

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[nightfire10]

Yep not surprised did not turn up to fit air bag or call me to say they had no intention of doing so and told me that they will be at my home at 9 am not asking mind or arranging telling me they are so rude and a joke

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Would that be James you spoke to

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[Bigblueknight3k]

Yes it was at first then he was that bad we had to go to neil the area manager who i a bit better but my kid could do a better job lmao

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[nightfire10]

Yes it was at first then he was that bad we had to go to neil the area manager who i a bit better but my kid could do a better job lmao

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Mines going back for 5th time next Tuesday lol

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[Bigblueknight3k]

Omg i feel the pain talk to that neil no joy let me know i can probably help and gove you a number to call to deal with them

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[nightfire10]

Well dropped car off (6th) time, apparently they are now changing the other fuel sender to try and sort this ! Dropped off tonight and a mazda 2 loan car lol can't even hear the engine lol

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[Bigblueknight3k]

Lol is that a blue one mazda 2 for what ot is has a kick crap wheel spins lmao

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[nightfire10]

Well dropped car off (6th) time, apparently they are now changing the other fuel sender to try and sort this ! Dropped off tonight and a mazda 2 loan car lol can't even hear the engine lol

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Had a phone call to say work done ! Two hours later another phone call to say still reads the same !!!!!!
They need to speak to mazda technical

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[Bigblueknight3k]

What no way

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[nightfire10]

That's both sender units replaced and the pump recall work lol and no end , I suppose it read a bit better last tim but still two Mark's short of full

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[Bigblueknight3k]

Thats not good lol

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[nightfire10]

That's both sender units replaced and the pump recall work lol and no end , I suppose it read a bit better last tim but still two Mark's short of full

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Went to pick it up but not ready still trying to make it read full !!!!!

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[Bigblueknight3k]

Tell them your sick off this and get something you want done for free

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[warpc0il]

Have they mixed-up right and left units?

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[wiggles]

Sounds like they can't even tell their right and left hands apart tbf Dave

[nightfire10]

Have they mixed-up right and left units?

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Don't think so they did pump side last time then today other side ! They aim to bend float to read correct lol

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[Bigblueknight3k]

Thats a bodge

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[PeteH]

Wonder if they put an R3 sender in? If they bend the arm then it might not go down to zero, and that sounds a far worse solution. I'd take a can of petrol and a camera with you on a long drive and see how low the needle goes, after they have finished their bridging.

[nightfire10]

The mechanic did say once they've drained the tank the have to check when the gauge reads empty !

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