Order not arrived... What should I do?

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Pingping010101
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Order not arrived... What should I do?

Post by Pingping010101 » Fri Jun 19, 2020 8:10 am

Hi team,

I placed an order for a couple of white owners club decals on the 9th June and not heard anything or received anything since.

Order number details are:

Order Date: 09 June 2020
Order Reference: 11595812

Could someone let me know if this has been processed?

Cheers!

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Re: Order not arrived... What should I do?

Post by Shagrington » Fri Jun 19, 2020 10:02 pm

I think Ian the shopkeeper is very busy, but I'm sure he will be on it before long. If he doesn't spot this and reply first you could send him a PM Ian.Mothersole
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Ian.Mothersole
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Re: Order not arrived... What should I do?

Post by Ian.Mothersole » Sat Jun 20, 2020 1:59 am

Sorry, I'll get these posted for you on Monday :thumleft:
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ChrisHolmes (Sat Jun 20, 2020 12:55 pm) • Pingping010101 (Sun Jun 21, 2020 1:23 pm) • GreySilver Beast (Sun Jun 21, 2020 1:39 pm)
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Re: Order not arrived... What should I do?

Post by warpc0il » Sat Jun 20, 2020 10:41 am

As with all positions in the OC, the Shopkeeper role is unpaid and on top of work, life and everything else.

Sometimes there can be a delay in responses...
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Re: Order not arrived... What should I do?

Post by ChrisHolmes » Sat Jun 20, 2020 12:58 pm

Ian.Mothersole wrote:
Sat Jun 20, 2020 1:59 am
Sorry, I'll get these posted for you on Monday :thumleft:
I reckon Thomas is just checking the order is in process rather pressing for delivery as his car is here with me currently.
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Pingping010101
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Re: Order not arrived... What should I do?

Post by Pingping010101 » Sun Jun 21, 2020 1:24 pm

I forgot I had even ordered them and then checked with my wife before posting. There’s no rush, but I don’t want to miss out either :)


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Pingping010101
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Re: Order not arrived... What should I do?

Post by Pingping010101 » Tue Jun 30, 2020 12:52 pm

Hello all,

My wife assures me that the stickers have still not arrived at my house - we're actually moving house tomorrow and so this is a bit disappointing.

I will still be able to retrieve any post that gets delivered, and the order was only some £10 in total, but it's not money I want to throw away or forget about by leaving it too long.

Might the shop keeper be able to give me an idea of what I should expect from this point? It's been 21days since I placed the order, I had hoped that this would have been an easy issue to resolve.

I am currently overseas and the area I am in is not subject to the same limitations as the UK, so I am not sure what I should be expecting. I left before corona was a thing and, beyond cancelled international flights, there isn't much of an effect here.

Cheers!

Pingping

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Re: Order not arrived... What should I do?

Post by Ian.Mothersole » Sat Jul 04, 2020 12:50 pm

Hi Pingping,

Sorry to hear these haven't arrived - I posted them on Mon 22nd June, so they should have arrived by now!

I've sent you a PM to confirm address.

Thanks,
Ian.
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Pingping010101 (Sun Jul 05, 2020 1:06 pm)
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"Rex" 2009-16
Velocity Red 231; Hayward Rotary ported engine; Racing Beat exhaust, flywheel, air duct, anti-roll bars; Eibach lowering springs, wheel spacers; Essex Rotary mini-remap; Prodrive PZ spoiler.
"Rex 2" 2014-
Velocity Red 231; the project car.
"Blue Rex" 2015-
Winning Blue 231; RX ATE.

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