JDM 2021 Castle Combe - Saturday 9th October

For Car shows and events that are run by other organisations (e.g. JDM Combe, Beaulieu, Time Attack, etc.), that Club members are interested in attending then the Club may organise a stand etc. if numbers attending are sufficient (please contact the Events Coordinator or someone from the Events Team).
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Stokesyjnr » Wed Mar 31, 2021 10:15 pm

Is it too late to sign up for this?

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JDM 2021 Castle Combe - Saturday 9th October

Post by GreySilver Beast » Wed Mar 31, 2021 10:18 pm

Nope, you can still be added to this event :thumleft: - Events Team
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Stokesyjnr » Wed Mar 31, 2021 10:21 pm

GreySilver Beast wrote:
Wed Mar 31, 2021 10:18 pm
Nope, you can still be added to this event :thumleft: - Events Team
I’m in then. Just up the road...
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by ChrisHolmes » Wed Mar 31, 2021 11:35 pm

Please add me to the list
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Dove66 » Mon Apr 05, 2021 7:56 am

Still no refund. Still no acknowledgement of my email to cancel. Still not been contacted directly about the move of the event to October either. If I hadn’t seen it here I’d be none the wiser. It’s sly, underhand & deceitful!! It’s not about a paltry £17.50.
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by ChrisHolmes » Mon Apr 05, 2021 8:15 am

I have emailed the circuit expressing people annoyance at how this is being handled.

Email is copied below;

Good morning,

I am sending this email on behalf of the RX8 Owners Club as several members have expressed their surprise and some their annoyance that there has been no direct communication regarding the date move and emails requesting refunds have not been acknowledged or replied to/actioned.
As far as I know the only announcement was on Facebook and people are therefore largely unaware of the cut of date for requesting cancellation and refunds.
I trust that the necessary action will be instigated to communicate the date change and their options as a result directly with all who have bookings currently for the original June date.

Regards,

Chris
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Bigblueknight3k » Mon Apr 05, 2021 10:28 am

Yep i e-mailed them and they rang back left a message on my answer phones and called them back to be only told they dont know anything about it or to get a we are closed due to covid 19 message when you call so i sent email again and nothing total shambles

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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Neilparry » Mon Apr 05, 2021 10:33 am

I used an email address given to me by Chris
They phoned me back the next day asking for card details to send the money as it’s been too long to action a refund off the same order.


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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by ChrisHolmes » Wed Apr 07, 2021 1:19 pm

I received the reply below from Maria today;

Hi Chris

Many thanks for your email and just to confirm at present I have actioned all requests we received pre 29th March and any after this date will be actioned at end of April but also as far as I am aware we did email all customers but please ask them to contact me direct and I will check each one individually. I can see we've had a few requests but they only came in at weekend so will sort these

Best Regards

Maria Fisher
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Castle Combe CircuitC
C Tel: 01249 784158 (DD)
Tel: 01249 782417 (Circuit Office)
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by pat » Wed Apr 07, 2021 5:01 pm

Me and Caren will still be going
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Bigblueknight3k » Wed Apr 07, 2021 8:06 pm

Nope defo no emails from them thats for sure as i have had no email about my stand pass

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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by ChrisHolmes » Wed Apr 07, 2021 8:33 pm

Bigblueknight3k wrote:
Wed Apr 07, 2021 8:06 pm
Nope defo no emails from them thats for sure as i have had no email about my stand pass

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Please contact Maria as she has requested
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Ian.Mothersole » Thu Apr 08, 2021 4:01 pm

ChrisHolmes wrote:
Wed Mar 17, 2021 8:12 pm
Given that we were struggling to fill the exclusive track session for the June date I am concerned that attendance numbers will drop for the October date and the club will potentially be exposed to a substantial financial loss for the track session.
If by 7 days before the April deadline the session is not fully booked then I will cancel with the circuit and monies will be refunded to everyone from the club shop. Anyone who is still going will then need to re-book direct with the circuit when the 11:30 session becomes available.
I have now processed the refunds from the 2020 club exclusive track session. £25 has been returned back to the PayPal address used for the original transaction.
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by SAS » Thu Apr 08, 2021 7:38 pm

I’ll still be going unless it’s raining.
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by leeroy69 » Thu Apr 08, 2021 9:29 pm

ill pop along weather permitted like
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Studle » Fri Apr 09, 2021 12:04 am

I’m still going
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JDM 2021 Castle Combe - Saturday 9th October

Post by GreySilver Beast » Thu Apr 22, 2021 11:27 pm

Another PM has been sent to those members who have yet to let us know what you're doing :thumleft:

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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Conan » Fri Apr 23, 2021 12:22 am

I think it would help if someone actually took control of the event and actively promoted the day rather than running it down.
Castle Combe has always been a brilliant day out =D>
I was going to do a more in-depth post at some point anyway
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JDM 2021 Castle Combe - Saturday 9th October

Post by GreySilver Beast » Fri Apr 23, 2021 12:57 am

Who's running it down Pete :?: :? - Events Team
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by PhilR » Sat Apr 24, 2021 7:12 am

I'll be there in October.
Cheers
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JDM 2021 Castle Combe - Saturday 9th October

Post by GreySilver Beast » Sun Apr 25, 2021 11:40 pm

Currently 21 cars confirmed attending this event in October, despite the possible cold weather :thumleft:

We're waiting to hear from the following 3 members :( , but big thank you to all the other members who have responded to the PM sent out =D>

sKenDread (Kenny)(Sarah)(S1)
jon1234 (John)(Maria)(MRC)(S1)
MarkpRX7 (Mark)(MRC)(RX7)

Still room for more members cars to come along to this event :thumleft:


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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Bigblueknight3k » Mon Apr 26, 2021 10:08 pm

Still no refund on my stand pass no response and called they have said no one knows about it or i get a attitude down phone saying they still on lockdown or furlough

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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Dove66 » Mon Apr 26, 2021 10:14 pm

I spoke with Maria as advised and my money has been refunded. If they’d have been honest about it and sent an email advising that the date had been moved I might not have cancelled, but they didn’t and I found that underhand. I hope everyone has a great day and that the weather holds up ok.
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by Conan » Mon Apr 26, 2021 11:05 pm

Bigblueknight3k wrote:
Mon Apr 26, 2021 10:08 pm
Still no refund on my stand pass no response and called they have said no one knows about it or i get a attitude down phone saying they still on lockdown or furlough

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Send me all of the details of your payment etc and I will refund your money myself if that is that you want.
I assume it’s £17 or so for entry
Pete

PS: it’s also not the circuits fault that the clubs organiser of this show just dropped his responsibilities and nobody has yet picked up the pieces ( Thanks )
Last edited by Conan on Mon Apr 26, 2021 11:09 pm, edited 1 time in total.
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Re: JDM 2021 Castle Combe - Saturday 9th October

Post by ChrisHolmes » Mon Apr 26, 2021 11:08 pm

ChrisHolmes wrote:
Wed Apr 07, 2021 1:19 pm
I received the reply below from Maria today;

Hi Chris

Many thanks for your email and just to confirm at present I have actioned all requests we received pre 29th March and any after this date will be actioned at end of April but also as far as I am aware we did email all customers but please ask them to contact me direct and I will check each one individually. I can see we've had a few requests but they only came in at weekend so will sort these

Best Regards

Maria Fisher
Track Hire/Events Co-ordinator
Castle Combe CircuitC
C Tel: 01249 784158 (DD)
Tel: 01249 782417 (Circuit Office)
Your experiences are strange given the above email from Maria. Please read the above again and note her comment regarding some refund requests not being processed until the end of this month.
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